Serial numbers can be separated by a space, comma, semicolon, or colon; Maximum. If your WD My Passport SSD part number starts with WDBKVX, click here.
- Product Support
- Warranty & Returns
- Product Replacement
- RMA Status
- My Support
- RMA Status
- Product Replacement
For assistance Ask the WD Community or reference the online Knowledge Base.
- WD Universal Firmware Updater for Windows
- File Size: 3.30 MB
Version: 4.0.1.4
Release Date: 03/05/2019Description
This Universal Firmware Updater automatically detects and installs the latest firmware update available for your hard drive.Supported Operating Systems
- Windows 7
- Windows 8
- Windows 8.1
- Windows 10
Instructions
- Disconnect all other external drives from the computer except one My Book or My Passport.
- Download WDFirmwareUpdater.zip to your desktop.
- Extract the file using an extraction utility.
- Once extracted, double-click on the file named WDFirmwareUpdater.zip
- Click 'Continue.'
- Click 'Accept' on EULA.
- Please wait a few minutes until the required update modules are downloaded.
- If the drive displayed is the correct drive, click 'Continue.'
- Please wait a few minutes while your drive’s firmware is updated.
- Click 'Exit.'
- Please remove the USB and power cable. Wait 10 seconds and then connect the power cable and USB cable.
- Reboot your computer.
- WD SmartWare
- File Size: 39.9 MB
Version: 2.4.21
Release Date: 05/25/2018|Release NotesUnsupported Products
- New My Passport
- New My Book
- 8TB My Book drives with 8 character serial numbers
Description
Note: If you are running WD SmartWare version 1.1.x or 1.2.x, you are required to set up and enable a new backup plan once the WD SmartWare 2.0 upgrade installation has completed.Software that facilitates automatic and continuous backup of all your files.Supported Operating Systems
- Windows 10
- Windows 8
- Windows 7
- Windows Vista
Instructions
- Download the Windows WD SmartWare Software Updater to your hard drive.
- Locate and launch the WD SmartWare Software Updater.
- Follow the on-screen instructions to complete the update.
- After the update completes, restart your computer to finalize the update process and launch the WD SmartWare software.
- Open WD SmartWare, click the Backup tab and verify Start Backup is active. Make backup selections (choose either Category or File Backup) and Click Start Backup to resume automatic continuous backup.
- WD Universal Firmware Updater for Mac
- File Size: 1.08 MB
Version: 4.0.0.13
Release Date: 03/05/2019Description
This Universal Firmware Updater automatically detects and installs the latest firmware update available for your hard drive.Instructions
- Disconnect all other external drives from the computer except one My Book or My Passport.
- Download WDFirmwareUpdater.zip to your desktop.
- Extract the file using an extraction utility.
- Once extracted, double-click on the file named WDFirmwareUpdater.dmg
- Open the DMG from the Desktop and double-click on the WD Firmware Updater application.
- Click 'Continue.'
- Click 'Accept' on EULA.
- Please wait a few minutes until the required update modules are downloaded.
- If the drive displayed is the correct drive, click 'Continue.'
- Please wait a few minutes while your drive’s firmware is updated.
- Click 'Exit.'
- Safely remove the volume, then remove the USB and power cable. Wait 10 seconds and then connect the power cable and USB cable.
- Reboot your computer.
- WD Macintosh +TURBO Drivers
- File Size : 3.01 MB
Version : 1.3.7
Release Date : 9/17/2013
File Size: 3.01 MB
Version: 1.3.7
Release Date: 9/17/2013|Release NotesDescription
This installer - WD TURBO Installer, contained within the WD TURBO_Installer_1_3_7.zip file installs custom Western Digital performance based Turbo drivers and drive icons for WD USB and FireWire enabled external hard drives under Macintosh computers.Supported Operating Systems
- Mac OS 10.10.x
- Mac OS 10.9.x
- Mac OS 10.8.x
- Mac OS 10.7.x
- Mac OS 10.6.x
- Mac OS 10.5.8
- Mac OS 10.4.11
Instructions
- Please close any files or open applications as this utility will require you to restart your computer system after installation has been completed.
- Download the WD TURBO_Installer_1_3_7.zip file to your desktop. Extract the contents of the WD TURBO_Installer_1_3_7.zip file using an extraction utility.
- Double click on the WD TURBO Installer file to start the installation process.
- Follow the onscreen prompts to install the WD Macintosh TURBO Drivers for your Western Digital external hard drive.
![My Passport For Mac Sn Number Wd8p6ad02088k-0a My Passport For Mac Sn Number Wd8p6ad02088k-0a](/uploads/1/2/5/6/125677885/184444292.jpg)
Model No | Interface | Capacity |
---|---|---|
WDBAAB6400ASL | USB 2.0 | 640 GB |
WDBAAB5000ASL | USB 2.0 | 500 GB |
WDBAAB4000ASL | USB 2.0 | 400 GB |
WDBAAB3200ASL | USB 2.0 | 320 GB |
WDBAAB2500ASL | USB 2.0 | 250 GB |