Hey does anyone else use PowerChute for thier APC UPS and have crazy I/O. I installed the APC PowerChute Business Edition (free from their website). Problems between the Personal Editions driver/software and my APC UPS. Lost connections though, gonna try serial vs USB and see if that's better.
Brand Representative for APC by Schneider Electric
Hi Dan,
Unfortunately, PowerChute Business Edition is not compatible with the Back-UPS units using USB which is why are seeing the message that it will not communicate. The Back-UPS model lines are only compatible with the Personal Edition software using the USB connection. There is an optional serial cable that allowed you to use the Back-UPS units and our older PowerChute Business Edition versions (not the new 9.5), however, the information you would get via serial connection makes it not really worth trying to use. I linked a forum discussion below for you that discusses using PowerChute Business Edition with our Back-UPS models:
http://forums.apc.com/spaces/7/ups-management-devices-powerchute-software/forums/general/3308/pcbe-o....
Only our Smart-UPS units up to our 5KVA models are compatible with the PowerChute Business Edition software. The 5KVA and higher units ship with a Network Management Card so they use PowerChute Network Shutdown and not PowerChute Business Edition. I understand your desire to monitor the units through one interface, however, unfortunately, it is not possible with our software and the Back-UPS units. The Back-UPS units are designed for home/home office environments where that is usually not something a customer is seeking. Some customers have had success with a third party tool called apcupsd; however, I have to caution you that it is not something we support or can advise you on obtaining. The use of apcupsd would be at your own risk. It is not our software and not written by us, so we do not support it in any matter.
Please let me know if you have any additional questions.
Patricia
Overview of Schneider Electric SA PowerChute Business Edition Server
Millions of protected customers! - With PowerChute Business Edition installed, it's as if the outage never happened. Richard Verry, Systems Administrator & Software Engineer, The Children's Institute. PowerChute Business Edition software provides UPS management, safe system shutdown and innovative energy management capabilities. In the event of an extended power outage, graceful unattended shutdown ensures no information is lost and time to recovery is minimized. Energy cost and CO2 reporting provides greater understanding of the energy consumed by IT equipment enabling improved energy efficiency. Highly valued risk assessment reports detect potential threats to availability while advanced analysis features help to identify the causes of potential UPS and power related problems before they occur, ensuring the health of your system.
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Spiciest Positive Review 'More PowerChute reviews. Generally works fine, nothing to complain about. I've only had good experiences with it. Pretty basic.' Read more